Is it ever OK to Micromanage Reps?

Micromanagement…. The term makes the hair on your neck stand up – and not in a good way. The term makes you think of managers obsessed with the trees, and with no clue that a forest even exists. Counting calls Nitpicking over forms Nagging about CRM compliance Not pretty. Not fun. Not helpful. Not productive.…

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How to make sales training stick

  One of the biggest complaints about sales training is that the things learned in the training rarely if ever get incorporated into the work habits of the participants. The training might have been entertaining, and maybe even full of great material that – if applied – could really improve things for those who used…

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